Roger and Gitta Waldbaum
18201 Andrea Circle North
Northridge, CA 91325
April 7, 2009
John Elkhani
IDN Flooring, Inc.
7947 Canoga Avenue
Canoga Park, CA 91304
Dear John:
Now that the flooring installition in our home is complete we want to express our deepest appreciation to you, and to all your staff, for the superb craftsmanship and cooperation that we received from IDN.
Your personal advice and many suggestions, during the long decision process, were invaluable and we were grateful for the patience and understanding that you always exhibited. We were total novices at flooring so your guidance was instrumental in the final result which is so beautiful!
Because we are so extremely satisfed with the total exprience, we would like to offer you the opportunity to utilize us as a reference for those potential clients who would like an objective opinion from actual customer experience.
You are welcome to give this letter to anyone seeking a reference on your work and you can encourage them to telephone us at 818-349-7564 (any day before 9 PM) to speak with us directly.
Again, thank you for everything and providing us with such a happy outcome!
Very truly yours,
Roger and Gitta Waldbaum
RSW/at
via email