IDN
7947 Canoga Avenue
Canoga Park, CA 91304
Dear Mr. Elkhani
I wanted to take a moment to tell you how absolutely delighted I am with my new floors.
I is just beautiful.
Thank you so much fort helping me to make the right choice of product. Using your many years of flooring design experience, you immediately zeroed in on, and narrowed hard wood and stone floorings in my home. It is because of your exemplary knowledge of current products that I was able to make the right decision. i could have searched for a very long time and may not have ever found the right product because there are so many choices on the market today.
I also want to compliment you on your installation crew.
In the many years I have been doing real estate design and implementation, I have had several unfortunaten experiences with workman and contractors who are well, let’s just say less than what they portrayed themselves to be. Not so with you. In your case, everything you reoresented was absolutely as it was. A welcomed and rare quality especially in today’s world.
Your team showed exceptional professionalism while working in my home. Not only were they skilled professionals, but they were very courteous and responsibly handled my belongings furniture etc. With sach respect and care. I cannot express how much this meant to me. It can be an unnerving experience to have workman in your home rearranging everything in order to install new floors. However, your people made the natural upheaval that comes along with such a project seem superisingly painless. They all had good, positive attitudes; this is so nice to experience especially when people are working in your personal home environment.
thank you again for everything John. The installation is beautiful and you and your team did everything exactly as you represented to me that you would do. Your workman were on time, worked very skillfull in a highly professional manner, were courteous and left the work area clean and organized at the end of each day.
It was worth the wait to find the right company to complete the hardwood floors in my home. You have earned my business for life.
Exemplary is not a good enough word to describe the job you did for me and I thank you very, very much.
Sincerely.
May 21, 2009